ISO 9001: 2000

What Does DMJM H&N’s ISO9001 Certification Mean for Our Customers?

DMJM’s Quality Management System has been certified as meeting ISO 9001 standards. “These standards specify the requirements for state-of-the-art products, services, processes, materials and systems, and for good conformity assessment, managerial and organizational practice...giving (our) customers...a reasonable expectation ... that (our) services will be in conformity to customer and regulatory requirements on a consistent basis...”

The DMJMH&N Quality Objectives that each person in our Company knows and strives for are:

-          Client satisfaction,

-          Employee satisfaction,

-          Operational consistency, and

-          Continuous improvement.

Certification by the International Standards Organization  confirms our Company’s commitment to maintaining a high level of quality and consistency in services, management and overall capability. 

Our Professional Excellence Program (DMJMH&N ISO 9001 Quality Management System) focuses on risk management for ourselves and our clients with processes and procedures developed, maintained and distributed to all of our employees. These consistent and measurable processes allow us to increase our productivity and efficiency.

DMJMH&N clients can be assured that we, as a company, will support their expectations and requirements in a professional manner and strive to request input from them for continuous improvement.